FAQ

About Hotel Maruchu Honkan

Q:
Is it a capsule hotel?
A:
No it is not. All the guest rooms are individually separated rooms.

 

Q:
Is there a curfew?
A:
No curfew.

 

Q:
Can we stay in the room during daytime in case if we stay for multiple nights?
A:
Yes, you can use the room from the time of check-in (13:00) to the time of check-out (10:00).

 

Q:
Do you have a parking space?
A:
No, there is a pay parking nearby (map).

 

Q:
Do you take credit card or debit card?
A:
Yes,we do take VISA,MasterCard,JCB,and Amex credit payment.

 

Q:
When do we make a payment?
A:
You make a payment at the time of check-in.

About Plan

 

Q:
Do you have any plan for long-term stay?
A:
We have a monthly plan for only Y98000.

 

Q:
Do you have any discount for twin rooms?
A:
Twin rooms are for Y7000/night/room. There is no discount plan for twin rooms

.

Q:
Can we check in earlier?
A:
The check-in time is 13:00. You can check in if the room(s) are ready.

 

Q:
Can we stay longer than check-out time?
A:
We would like to have the guest rooms ready for the next guests. Late check-out will result in a charge for another night.

 

Q:
Is the lady’s floor only for ladies?
A:
Yes. 9th floors are only for ladies.

 

Q:
Can you stay at hotel if you are under age?
A:
Yes, you can stay only with a parental agreement signed.

About Accommodation

Q:
Is there any difference in room size between western- and Japanese-style rooms?
A:
No. the room size is the same.

 

Q:
What is the amenities?
A:
Plasma TV, air conditioner, table, refrigerator, Kleenex, and hangers.

 

Q:
Is bathrooms attached to each guestrooms?
A:
Japanese-style sento and shower are available on the first floor. Toilet and sinks are available on each floor.

 

Q:
Is there a bed in western-style guest rooms?
A:
Yes, all the western-style guest rooms are with a bed.

 

Q:
Can we cook in the guest rooms?
A:
We do not have any cooking facilities. Any activities that could cause fire is strictly prohibited.

 

Q:
Is there any microwave or hot water?
A:
Yes, there is a microwave and electric kettle on each floor.

 

Q:
Can we smoke in the guest rooms?
A:
You can smoke only in the smoking rooms; otherwise, there is an ashtray just outside of the hotel entrance.

About Services

Q:
Can we smoke in the guest rooms?
A:
You can smoke only in the smoking rooms; otherwise, there is an ashtray just outside of the hotel entrance.

 

Q:
Can we have some visitors in the guest rooms?
A:
To keep the maximum security of our guests, we recommend our guests to receive their visitors in the hotel lobby.

 

Q:
Do you have any toiletries in the shower/Sento?
A:
Yes, we have 2 in 1 shampoo and body soap ready.

 

Q:
Do you have any place to eat in the hotel?
A:
No, but there are some casual restaurants, convenience stores closeby. Plus, you can have a quick delivery (e.g. pizza) in the guest rooms.

 

Q:
Do you have detergent available in the laundry?
A:
Yes, you can purchase it at the front desk.

 

Q:
Do you have any internet access from the guest rooms?
A:
Yes, you can your own computer in the room to access the internet. Lan cable is available at the front desk.

 

Q:
Can we deliver our luggage to/from the hotel?
A:
Yes, to receive it on the day of your arrival, please specify your check-in date with the personnel of delivery/mailing services. You need to have your personal identification ready . To deliver your luggage from the hotel, it is recommended to use pay at arrival delivery service.