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| About Hotel Maruchu Classico |
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Is it a capsule hotel? |
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No it is not. All the guest rooms are individually separated rooms. |
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Is there a curfew? |
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No, there is no curfew. It is 24-hour facilities |
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Can we stay in the room during daytime in case if we stay for multiple nights? |
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Yes, you can use the room from the time of check-in (13:00) to the time of check-out (10:00). |
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Do you have a parking space? |
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No, there is a pay parking nearby (map). |
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Do you take credit card or debit card? |
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Yes,we do take VISA,MasterCard,JCB,and Amex credit payment. |
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When do we make a payment? |
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You make a payment at the time of check-in. |
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| About Plan |
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What is weekly plan? |
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It is for those of you who will stay for 6 nights. You make a payment for the weekly plan at the time of check-in; otherwise, the discount will not apply. No refund is made for cancellation after the payment is made. |
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What is weekend plan? |
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The discount is for the weekend that is only offered online. You cannot use this plan with other types of discount plan. |
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Do you have any plan for long-term stay? |
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We have a monthly plan for only Y88000. Also we offer multiple-night stay plan and weekly plan for your needs. |
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Do you have any discount for twin rooms? |
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Twin rooms are for Y6000/night/room. There is no discount plan for twin rooms. |
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Can we check in earlier? |
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The check-in time is 13:00. You can check in if the room(s) are ready. |
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Can we stay longer than check-out time?
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We would like to have the guest rooms ready for the next guests. Late check-out will result in a charge for another night. |
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Is the lady’s floor only for ladies?
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Yes. 9th and 10th floors are only for ladies. We have those guest rooms ready with some items like extra brancket, hair dryer, whole-body mirror etc… |
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Can you stay at hotel if you are under age? |
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Yes, you can stay only with a parental agreement signed. |
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Do you charge different for western- and Japanese-style rooms? |
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No, it costs the same. |
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Do you charge different for western- and Japanese-style rooms? |
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No, it costs the same. |
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| About Accommodation |
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Is there any difference in room size between western- and Japanese-style rooms? |
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No. the room size is the same. |
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What is the amenities? |
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Plasma TV, air conditioner, table, refrigerator, Kleenex, and hangers. |
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Is bathrooms attached to each guestrooms? |
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Japanese-style sento and shower are available on the first floor. Toilet and sinks are available on each floor. |
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Is there a bed in western-style guest rooms? |
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Yes, all the western-style guest rooms are with a bed. |
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Can we cook in the guest rooms? |
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We do not have any cooking facilities. Any activities that could cause fire is strictly prohibited. |
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Is there any microwave or hot water? |
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Yes, there is a microwave and electric kettle on each floor. |
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| Q： |
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Can we smoke in the guest rooms? |
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You can smoke only in the smoking rooms; otherwise, there is an ashtray just outside of the hotel entrance. |
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| About Services |
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Can we smoke in the guest rooms? |
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You can smoke only in the smoking rooms; otherwise, there is an ashtray just outside of the hotel entrance. |
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Can we have some visitors in the guest rooms? |
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To keep the maximum security of our guests, we recommend our guests to receive their visitors in the hotel lobby. |
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Do you have any toiletries in the shower/Sento? |
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Yes, we have 2 in 1 shampoo and body soap ready. |
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Do you have any place to eat in the hotel? |
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No, but there are some casual restaurants, convenience stores closeby. Plus, you can have a quick delivery (e.g. pizza) in the guest rooms. |
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Do you have detergent available in the laundry? |
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Yes, you can purchase it at the front desk. |
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Do you have any internet access from the guest rooms? |
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Yes, you can your own computer in the room to access the internet. Lan cable is available at the front desk. |
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| Q： |
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Can we deliver our luggage to/from the hotel? |
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Yes, to receive it on the day of your arrival, please specify your check-in date with the personnel of delivery/mailing services. You need to have your personal identification ready . To deliver your luggage from the hotel, it is recommended to use pay at arrival delivery service.
*For our international guests, we can receive international shipping, however, we do not deliver your luggage from the hotel, internationally. |
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| 2-23-7 Kiyokawa Taito-ward, Tokyo, Japan 111-0022 Mail:info2@hotelmaruchuc.com Tel: +81-35808-2211 Fax: +81-35808-2212 |
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